Our Approach
At Karp Steiger, many clients call us after they have experienced a workers’ compensation issue or personal injury. We handle each case with in-depth care and attention to detail. Our approach is hands-on and thorough.
Step 1: Telephone Consultation
We begin with a conversation over the phone. During the initial phone call, we will gather general background information to determine if it makes sense to meet in person for a more in-depth consultation. You can reach us by calling 216-696-3515, or to schedule a consultation over the phone, reach out to us through the contact form on our site here.
Step 2: Initial Consultation
During the initial consultation, either by phone or in person, you will speak to one of our attorneys in confidence. We will conduct a thorough interview to gather the facts. We will explain our fees and scope of service in writing in a written Professional Employment Agreement. We are happy to meet with you at our main office in Beachwood or at our second office in downtown Cleveland. There is ample free parking at both locations. If you would prefer, we are more than willing to meet you at your house, the hospital, or another location of your choosing.
Step 3: Establish The Claim
Once retained, we will immediately place the insurance company, employer, and/or the wrongdoer on notice of our representation. We will instruct the insurance adjuster, employer representative and/or wrongdoer to communicate only with us so that you can focus on getting better.
Step 4: Manage The Claim
Every case is different, and every client is unique. We are not a factory or mill. We get to know our clients. During the claims management phase, we advise our clients and advocate on their behalf.
Step 5: Prepare A Settlement Demand Packet
In most cases, but not all, we will attempt to resolve your claim without the filing of a lawsuit. Therefore, once your medial treatment is complete, or you have reached maximum medical improvement, we order all your medical records and bills. Once the records and bills are received, we decide if additional information is required, such as expert reports. We compile your records and bills, along with any wage loss or other economic losses into an “Audit.” We will then send the “Audit” and other supporting documentation to the insurance adjuster with a demand for settlement.
Step 6: Settlement Negotiations
We utilize our experience, resources, and team approach to develop a recommended settlement range. We discuss our recommendations with you before making any settlement demand. Once we have your authority, we attempt to negotiate a settlement of your claim. We will keep you informed of every settlement offer and settlement demand.
Step 7: Litigation
We are trial lawyers. We are not afraid of a courtroom. If we are unable to settle your case, we will file a lawsuit to protect your rights.